While the name Challenger Collectibles may be new, Chase Schulte is anything but new to the world of celebrity autographs. With years of experience in the autograph and collectibles industry, from getting signed baseballs as a kid at Fenway Park, to convention consignments, Chase has built a reputation for trust, quality, and professionalism that sets him apart.
From private signings to convention appearances, Chase has successfully coordinated signings with some of the biggest names in film, television, and beyond.
Whether you’ve worked with Chase before or are new to Challenger Collectibles, you can rest assured that your items will always be treated with the utmost care and respect. Customers are at the heart of everything Chase does, and his commitment to delivering an exceptional experience will never change.
How long does it take to ship after a signing is completed? Orders typically begin shipping within 5 business days after a signing is completed. This timeframe accounts for travel often involved in organizing signings.
How long does it take to receive my order once it’s shipped? Standard shipping within the United States takes 3–5 business days, but delivery times may vary depending on location and carrier demand.
What carrier do you use for shipping? All orders are shipped exclusively via UPS, with insurance included for added protection.
Do you ship internationally? At this time, we do not offer international shipping.
What happens if my package is returned? If your package is returned due to an incorrect address, failure to claim, or other delivery issues, additional shipping fees may apply for reshipment. Please ensure all shipping information is accurate to avoid delays.
Can I update my order after it’s placed? Order changes must be requested within 24 hours of purchase. Please contact us at [email protected] or call 317-643-2298 for assistance.
What payment methods do you accept? We accept credit cards, PayPal, and other secure payment options. All transactions are processed securely.
Do you offer refunds or exchanges? Refunds or exchanges are only available for specific circumstances, such as items damaged during shipping. Custom-signed items are non-refundable due to their unique nature.
If you have additional questions, please don’t hesitate to reach out to us: Email:[email protected] Phone: 317-643-2298 Mailing Address: Challenger Collectibles 1075 Broad Ripple Ave Indianapolis, IN 46220